Terms of Service and Conditions

app.metaring.com collects some Personal Data from its Users.

Data Controller

MetaRing srl - Via Andrea Costa, 187 Bologna (BO), Emilia Romagna, Italy 
Email address of the Owner: info@metaring.com

Types of Data collected

Among the Personal Information collected by app.metaring.com, either independently or through third parties, there are usage data, geographical position, name, surname, username, password and various types of data. 

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected. 

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of app.metaring.com. 

Unless otherwise specified, all data requested by app.metaring.com are mandatory. If the User refuses to communicate them, it may be impossible for app.metaring.com to provide the Service. In the cases where app.metaring.com indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. 

Users who have doubts about which data are mandatory, they are encouraged to contact the owner. 

The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through app.metaring.com and guarantees to have the right to communicate or disseminate them, freeing the owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organisation of app.metaring.com (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services) may have access to the Data. couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

The legal basis of the processing

The Holder processes Personal Data relating to the User in the event one of the following conditions exists:


  • the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorised to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;

  • the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;

  • the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;

  • the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;

  • the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.


The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the owner. 

The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the User can refer to the section concerning the processing of Personal Data. 

You have the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organisation of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to protect the Data. 

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.

Retention period

The Data are processed and stored for the time required for the purposes for which they were collected. 

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed. Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller. When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority. At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Managing addresses and sending email messages, Managing payments, Hosting and backend infrastructure, Registration and authentication, Statistics, Infrastructure Monitoring, Content and Function Performance Testing (A / B testing), Heat mapping and session logging, Backup and backup management, Platform services and hosting and Data transfer outside the EU. To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact by email (app.metaring.com)

Users who provided their email may be contacted for commercial or promotional purposes linked to app.metaring.com, as well as to satisfy requests for support. 
Personal Data collected: email.

Contact by telephone (app.metaring.com)

Users who provided their telephone number may be contacted for commercial or promotional purposes linked to app.metaring.com, as well as to satisfy requests for support. 
Personal Data collected: telephone number.

Address management and sending of email messages

This kind of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also allow us to collect data relating to the date and time the messages are displayed by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.

Hosting and backend infrastructure

This kind of service has the function of hosting data and files that allow app.metaring.com to operate, allow distribution and make available a ready-to-use infrastructure to provide specific features of app.metaring.com. Some of these services work through geographically dispersed servers in different locations, making it difficult to determine the exact location where Personal Data is stored.

Amazon Web Services (AWS) (Amazon) 
Amazon Web Services is a hosting and backend service provided by Amazon.com Inc. 
Personal Data collected: various types of Data as specified in the privacy policy of the service. 
Place of processing: consult Amazon's privacy policy.


Location-based interactions

app.metaring.com may collect, use and share data relating to the geographical location of the User, in order to provide services based on the position itself. Most browsers and devices provide default tools to deny geographic tracking. If the User has expressly authorised this possibility, app.metaring.com can receive information on its actual geographical position. 
Personal Data collected: geographic position.

Registration and authentication

By registering or authenticating the User allows the Application to identify it and give it access to dedicated services. Depending on the following, the registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

Direct registration (app.metaring.com) 
The User registers by filling in the registration form and providing his Personal Data directly to app.metaring.com. 
Personal Data collected: last name, first name, username and password.


The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of User behaviour. 
Personal Data collected: Usage Data.

Data transfer outside the EU

The Data Controller may transfer Personal Data collected within the EU to third countries (ie, all countries not belonging to the EU) only in accordance with a specific legal basis. Therefore, such data transfers are performed according to one of the legal bases described below. The User can request information from the Owner regarding the applicable legal basis applicable to each individual service. Transfer of Data from the EU and / or Switzerland to the United States on the basis of the Privacy Shield (app.metaring.com) When this is the legal basis, the transfer of Personal Data from the EU or from Switzerland to the United States is based on the EU - US or Switzerland - US Privacy Shield agreement. In particular, Personal Data are transferred to subjects who have self-certified themselves in the framework of the Privacy Shield and therefore guarantee an adequate level of protection for the data transferred. The services involved in the transfer of data are listed in the respective sections of this document. Among them, those who adhere to the Privacy Shield can be identified by consulting the relative privacy policy or by checking the status of their registration on the official Privacy Shield list. The rights of Users under the Privacy Shield are described in an updated form on the website of the United States Department of Commerce. The transfer of Personal Data from the EU or Switzerland to the United States to persons not (more) registered in the Privacy Shield is admissible only on another valid legal basis. Users can request information from the Owner regarding these legal bases. 
Personal Data collected: various types of Data. 

Other legal bases for the transfer of Data to third countries (app.metaring.com) When no other legal basis is applicable, Personal Data may be transferred from the EU to third countries only under one of the following conditions:

  • the transfer is necessary to execute a contract between the User and the Owner or pre-contractual measures taken at the request of the User;

  • the transfer is necessary to conclude or execute a contract stipulated in the interest of the User by the Data Controller and another natural or legal person;

  • the transfer is necessary for reasons of public interest;
    * the transfer is necessary to ascertain, exercise or defend a legal claim;

  • the transfer is necessary to protect the vital interests of the interested party or other persons when the interested party is physically or legally unable to give consent.

In such cases, the Owner will inform the User on the legal basis applicable to the transfer in concrete through app.metaring.com. 
Personal Data collected: various types of Data.

User Rights


Users may exercise certain rights with reference to the Data processed by the Data Controller. 
In particular, the User has the right to:

  • withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

  • Oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.

  • Access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

  • Verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.

  • Obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.

  • Obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

  • Receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.

  • Propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.

Details on the right of opposition 

When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation. Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document. 

How to exercise the rights 

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.

Cookie Policy

app.metaring.com does not use cookies.

More information on treatment

Defence in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defence against abuse in the use of app.metaring.com or related Services by the User. The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information


At the request of the User, in addition to the information contained in this privacy policy, app.metaring.com could provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance


For needs related to operation and maintenance, app.metaring.com and any third party services used by it may collect system logs, that is, files that record the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.


Response to "Do Not Track" requests


app.metaring.com does not support "Do Not Track" requests. To find out if any third-party services used to support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy


The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on app.metaring.com as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the owner. Please, therefore, consult this page regularly, referring to the date of the last modification indicated at the bottom. If the modifications concern treatments whose legal basis is consent, the Controller will collect the User's consent again, if necessary.

Definitions and legal references


Personal Data (or Data)


It constitutes personal data any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a physical person identified or identifiable.

Usage Data


This information is collected automatically through app.metaring.com (also from third-party applications integrated into app.metaring.com), including: IP addresses or domain names of the computers used by the User that connects with www.metaring.com, the addresses in the Uniform Resource Identifier (URI) notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server ( good end, error, etc.) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed the application, with particular reference to the sequence of pages consulted, to the parameters relating to the operating system and to the user's IT environment.


The individual who uses app.metaring.com which, unless otherwise specified, coincides with the interested party.


The natural person to whom the Personal Data refers.

Data Processor (or Manager)

The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Owner, as set out in this privacy policy.

Data Controller (or Holder)


The natural or legal person, public authority, service or another body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures related to the operation and fruition of app.metaring.com. The Data Controller, unless otherwise specified, is the owner of app.metaring.com.

app.metaring.com (or this Application/Service)

The hardware or software tool through which the Personal Data of Users are collected and processed.



The Service provided by app.metaring.com as defined in the relevant terms (if any) on this site/application.

European Union (or EU)


Unless otherwise specified, any reference to the European Union contained in this document shall be extended to all current member states of the European Union and the European Economic Area.



A small portion of data stored in the User's device.

Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy statement only concerns app.metaring.com.

Last update: November 11th, 2019